Quality Support for Reliable Performance
At TIANBANG Automotive, we pride ourselves not only on the exceptional quality of our products but also on our comprehensive after-sales service. Our commitment to customer satisfaction extends well beyond the sale, ensuring that you receive the support you need for the long-term performance and reliability of your automotive parts. Whether it’s our automotive parts warranty or our responsive post-purchase customer support, we are here to assist you every step of the way.
Why Choose TIANBANG
Automotive After-sales Service
5 reasons why you sould Choose TIANBANG Automotive After-sales Service
12 months warranty-Peace of Mind Guaranteed
Key Benefit:
Our warranty policy enhances the customer experience by offering worry-free use, showing our confidence in the reliability of our products, from NOx sensors to Lambda sensors and beyond.
All TIANBANG products come with a 12-month warranty that covers any manufacturing defects or malfunctions. Our automotive component warranty ensures that you can rely on the durability and precision of our sensors, injectors, and ignition coils, knowing that any issues will be promptly addressed.
Comprehensive Testing for Every Product
Every product we deliver has undergone 100% quality testing before shipment. We ensure that all sensors and automotive components meet the highest industry standards, and we provide detailed test reports upon request.Our rigorous testing covers:
- Waterproofing Tests– Eliminating one of the primary causes of sensor product failure
- Temperature Resistance– Ensuring performance across extreme conditions
- Precision Testing– Verifying accuracy and functionality for each product
Did You Know？
Our products are designed with advanced leak-proof technology, making them stand out in the competitive automotive parts market.
Fast Response Customer Support
Contact Us:
For immediate assistance, contact our after-sales team through:
- Email: sales@tb-autoparts.com
- WhatsApp: 0086 18972934326
- Phone:0086 728 5353068
We understand how crucial it is for automotive businesses to maintain smooth operations. Our dedicated after-sales team is available to provide fast response customer support. Whether you need technical assistance, troubleshooting for faulty sensors, or information on automotive part maintenance, we’re just a message away.
Flexible Return and Replacement Policy
If a product issue arises, our return and replacement process is simple and efficient. We offer flexible return options, aiming for minimal downtime for your operations. We strive to process replacement requests swiftly and send out replacement parts within 7-10 working days.
Quick Tip:
To expedite the return process, keep your product’s serial number and purchase details handy when contacting us.
Step-by-Step After-sales Process
We have streamlined the after-sales service process to provide hassle-free support for all customers. Whether you’re facing issues with a Lambda sensor, EGT sensor, or any other automotive part, our team will ensure a smooth and efficient experience.
- Report an Issue – Reach out to us with product details and the issue description.
- Technical Assessment – Our technical team reviews the problem and provides a solution within 24-48 hours.
- Solution Implementation – If necessary, we offer troubleshooting guidance or arrange for a product replacement.
- Follow-up Support – We check in with you to ensure the issue is fully resolved and you are satisfied with the solution.
CONTACT US
It is important for us to communicate with you and respond to your needs. Do you have any questions requests or comments?